Process Improvement and Problem solving techniques have been around for many years.
Developing into 6 Sigma – DMAIC methodology provides a structured approach to identifying root cause issues by involving the people who know and understand the process.
Based on their involvement, the focus for the team is to gather fact driven data to help quantify the issues and identify permanent solutions to resolve them.
There are many tools and techniques available to help lead the team through the improvement cycle.
The focus is not only to resolve the issues by solving the puzzle together but is also an approach that improves the experience of the team and to help them develop these skills for the future.